As a precautionary security measure, the Forgot Password functionality has been temporarily disabled across affected Dstny applications in all regions, including ConnectMe, SMP, CRM Connect, Teams Connect and Dstny Zone.
This only affects users who need to reset their password. Users who already know their password can continue to log in and use services as normal.
We are actively working to restore this functionality and will provide further updates as they become available.
Posted Aug 25, 2026 - 11:23 UTC
Investigating
As a precautionary security measure, the Forgot Password functionality has been temporarily disabled while we implement and test a security update.
This does not affect normal access for users who already know their credentials. However, password resets will be unavailable until the update has been completed and validated. We are actively working to restore this functionality as quickly as possible.
We apologise for any inconvenience and will provide further updates as they become available.