All Systems Operational

Uptime over the past 90 days. View historical uptime.
Analytics Operational
AP Operational
EU Operational
US Operational
BMP Operational
EU Operational
Call2Teams Operational
AP Operational
AUS Operational
EU Operational
US Operational
Call Recording Operational
EU Operational
Carrier Automate Operational
EU Operational
US Operational
ConnectMe Operational
AP Operational
EU Operational
US Operational
Core Operational
EU Operational
CRM Connect Operational
AP Operational
EU Operational
MPS Operational
EU Operational
Paris Tech Operational
EU Operational
SMP Operational
EU Operational
AP Operational
Teams Connect Operational
EU Operational
AP Operational
Fully Managed UCaaS Operational
EU Operational
US Operational
VoIPcube Operational
EU Operational
Other Services Operational
SMP (Legacy) Operational
AP Operational
AUS Operational
EU Operational
US Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 9, 2026

No incidents reported today.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

Service Notification: Intermittent Call Failures – ConnectMe, Nordics
Resolved - We are pleased to confirm that this incident has been fully resolved. Over the past 24 hours, we have closely monitored the situation and observed no recurrence or further impact.

We have determined the root cause and have implemented measures to prevent future occurrences. To provide transparency and insight into the incident, a detailed post-mortem report will be made available within the next 5 business days.

We sincerely apologise for any inconvenience caused and thank you for your patience and understanding throughout this incident. Should you have any further questions or concerns, please feel free to reach out to our support team.

Thank you,

Dstny Support
Oct 5, 16:27 UTC
Monitoring - Our Platform team has identified the root cause of the issue and implemented corrective measures to restore application services. The hotfix deployment completed at 17:00 UTC.

You are welcome to retest now. If you encounter any further problems after the deployment, please raise them with Dstny Support so that we can investigate promptly. Should you still experience issues, logging out and back in again should resolve the problem.
We will continue to monitor service availability for the next 24 hours and do not anticipate any further impact at this time.

Thank you.

Dstny Support
Oct 2, 17:06 UTC
Update - We have identified the root cause of the incident and have prepared an emergency fix. Deployment of the hotfix began from 13:00 UTC and is progressing as planned. The update is still in progress; new ETA expected 16:00 UTC.
Once it has completed, we will let you know so that you can retest straight away. In the meantime, if you experience any issues, logging out and back in again should resolve the problem.
We will provide an additional update following the deployment, or sooner if necessary.
Thank you for your continued patience and understanding as we work to resolve this matter.
Dstny Support
Oct 2, 15:27 UTC
Update - We have identified the root cause of the incident and have prepared an emergency fix. Deployment of the hotfix began from 13:00 UTC and is progressing as planned. We expect the deployment to be completed by 15:00 UTC.

Once it has completed, we will let you know so that you can retest straight away. In the meantime, if you experience any issues, logging out and back in again should resolve the problem.

We will provide an additional update following the deployment, or sooner if necessary.

Thank you for your continued patience and understanding as we work to resolve this matter.

Dstny Support
Oct 2, 13:57 UTC
Identified - We are currently investigating an issue affecting ConnectMe in the Nordics region. This is causing intermittent inbound and outbound call failures.

Our teams are working to identify the root cause and implement a resolution. A fix is currently being deployed to the affected platform, and the rollout is under close monitoring. This will prevent new occurrences, but some users may still be affected by outdated data. If you experience any issues, logging out and back in again should resolve the problem. In the meantime, we are working to correct the affected user data on our side.

Updates will be provided every 60 minutes as we learn more.

We apologise for any inconvenience caused and appreciate your patience during this time.

Dstny Support
Oct 2, 13:08 UTC

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

SMP slowness/unresponsive
Resolved - We are pleased to confirm that this incident has been fully resolved. Over the past 24 hours, we have closely monitored the situation and observed no recurrence or further impact.

We have determined the root cause and have implemented measures to prevent future occurrences. In the interest of transparency, a detailed post-mortem report will be made available within the next five business days.

We sincerely apologise for any inconvenience caused and thank you for your patience and understanding throughout this incident. Should you have any further questions or concerns, please do not hesitate to contact our support team.

Thank you,
Dstny Support
Oct 2, 13:21 UTC
Monitoring - We are writing to inform you that an issue occurred earlier affecting SMP in the EU West region. The incident has been fully resolved, and services have been restored. This may have caused black screens, performance issues, pages not loading, and slow speeds for users in the affected areas.

We will continue to monitor the situation for the next 24 hours to ensure there is no further impact.

Thank you for your understanding, and we appreciate your continued patience. If you have any questions or concerns, please don't hesitate to contact our support team.

Dstny Support
Oct 1, 08:06 UTC
Investigating - We are currently investigating a potential incident affecting SMP. At this time, the specific regions and the extent of the impact are not yet confirmed.

Our teams are actively working to identify the scope of the issue and we will provide updates every 60 minutes as we gather more information.

Thank you for your patience as we work to address this matter.

Dstny Support
Oct 1, 07:08 UTC

Oct 1, 2026

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

Service Advisory: Investigating Call2Teams Outbound Calling Issues
Postmortem - Read details
Oct 1, 14:31 UTC
Resolved - We are pleased to confirm that this incident has been fully resolved. Following the successful deployment of a hotfix, services have remained stable, and over the past 24 hours we have closely monitored the platform with no recurrence of the issue or further customer impact observed.

We have identified the root cause of the incident and implemented corrective measures to prevent a similar occurrence in the future. To provide further transparency and insight into the incident, a detailed post-mortem report will be made available within the next five business days.

We sincerely apologise for any inconvenience caused and thank you for your patience and understanding throughout this incident. Should you have any further questions or concerns, please do not hesitate to contact our support team.

Thank you,

Dstny Support
Sep 28, 09:24 UTC
Monitoring - Our Platform team has identified the root cause of the issue and implemented corrective measures to restore application services.

We will continue to monitor service availability for the next 24 hours. and do not anticipate any further impact at this time.

Thank you.

Dstny Support.
Sep 25, 19:21 UTC
Update - We have identified the root cause of the incident and have prepared an emergency fix. The hotfix is scheduled for deployment on 25/09/2026 between 8pm and 10pm UTC Time.

We will provide an additional update following the deployment or sooner if necessary.

Thank you for your continued patience and understanding as we work to resolve this matter.

Dstny Support
Sep 25, 16:01 UTC
Investigating - We are currently investigating an issue affecting Call2Teams services across the EU and APAC regions. Users in the affected areas may experience issues when making outbound calls.

Our teams are actively working to identify the root cause and implement a resolution as quickly as possible.

Updates will be provided every 60 minutes as more information becomes available.

We apologize for any inconvenience caused and appreciate your patience and understanding during this time.

Dstny Support
Sep 25, 15:14 UTC

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

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